Help
Need a hand with CallTym? Start with the quick guides below — and if you still need help, our team is one email away.
Account & sign-in
Sign in with email and password or with Google. Forgot your password? Use the 'Forgot password' link on the login page. Production administrators can invite teammates from Settings → Team.
Projects, rosters & scenes
Create a project from the dashboard, then add cast and crew to your roster and build scenes and schedules. The onboarding flow lets you bulk-import crew so you can get moving fast.
Call sheets
Build call sheets manually, or upload an existing PDF and let our AI extract details. Always review AI-extracted content before publishing — credits are only consumed when a call sheet is published.
Attendance & payments
Crew check in and out from the mobile app. Production admins see live status from the dashboard and can record payments linked to attendance.
Messages & notifications
Reach your team via SMS, WhatsApp, email, push, or in-app chat. Configure preferences and channels from Settings → Notifications.
Billing & call sheet bundles
Production houses purchase call-sheet bundles. Drafts and imports are free; credits are only consumed when a call sheet is actually published. You can buy more credits any time from the pricing page.
Still stuck?
Write to support@calltym.com and our team will help. Please include your production name, the issue, and any screenshots that might help us debug faster.
Support hours
We respond Monday–Friday, 9 AM – 6 PM IST. We aim to reply within one business day.